mcwws Privacy Policy

mcwws is a safe and reliable online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy describes what types of information mcwws collects, how that information is used, who it may be shared with, and what rights you have over your information.

This policy applies to the mcwws website, mobile version, and all related services. By registering on our platform or using our services, you are considered to have agreed to this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using the services.

mcwws may update this policy from time to time. If any significant changes are made, we will notify you by posting an announcement on the website. The date of the most recent update will be noted at the bottom of this page.

mcwws collects only the information necessary to provide you with the best service. The types of information collected are described in detail below.

2.1 Personal Identification Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Mobile number and email address
• Bank account or mobile banking information (bKash, Nagad, Rocket, Upay)
• Identity document information (where verification is required)

2.2 Transaction Information

We store information related to deposits, withdrawals, and betting activity on your account. This includes transaction amounts, dates and times, payment methods used, and transaction status.

2.3 Technical & Browsing Information

When you use the mcwws platform, some technical information is collected automatically:

• IP address and device identification information
• Browser type and version
• Operating system
• Page visits and session duration
• Cookie and local storage data (see details below)

mcwws never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with payment platforms such as bKash, Nagad, Rocket, and Upay to process your transactions. This information is used solely for the purpose of completing transactions.

4.2 Technology Partners

We work with trusted software and hosting providers to operate the technical infrastructure of the site. These partners are bound by contractual confidentiality terms and may not use your information for any other purpose.

4.3 Legal Requirements

Information may be disclosed to comply with court orders, regulatory authority directives, or applicable law. In such cases, mcwws follows a policy of disclosing as little information as possible.

4.4 Business Transfers

If there is any change to mcwws's business structure in the future (such as a merger or acquisition), stored information may be part of that process. Users will be given advance notice in such cases.

mcwws uses cookies on its website. Cookies are small text files stored on your device that help improve the functionality of the site.

5.1 Essential Cookies

These cookies are essential for the core operation of the site. This includes maintaining login sessions, security verification, and saving language preferences. These types of cookies cannot be disabled.

5.2 Analytical Cookies

Analytical cookies are used to monitor site usage and improve services. Data collected from these cookies is analysed in aggregate form and is not used to identify any individual personally.

5.3 Cookie Control

You can manage cookies by going to your browser settings. Please note that disabling essential cookies may cause some important features of the site to stop working.

mcwws has implemented industry-standard technical and administrative measures to protect your information.

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Control: Only authorised staff can view your information where necessary.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall & Intrusion Detection: Advanced protection measures are active at the server level.

However, no method of transmitting or storing information over the internet is completely secure. While we strive to ensure the highest level of protection, we cannot guarantee complete security. Keep your password confidential and contact us if you notice anything suspicious.

mcwws retains your information only for as long as necessary to fulfil the relevant purpose or as required by law.

• Active Account Data: Complete information is retained for as long as the account remains active.
• Transaction Records: Financial transaction records are retained for a specific period in accordance with legal regulations.
• After Account Closure: Even after an account is closed, certain information may be retained for a specific period as required by applicable law.
• Anonymised Data: Even after personally identifiable information is deleted, anonymised statistical data may be retained for analytical purposes.

As a mcwws user, you have the following rights over your personal information:

8.1 Right to Access

You can find out at any time what information we hold about you and how it is being used. Contact our support team to obtain this information.

8.2 Right to Rectification

If there is any incorrect or incomplete information in your profile, you can correct it. This can be done through account settings or with the help of the support team.

8.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

8.4 Right to Object to Processing

You can object at any time to your information being used for marketing communications or other optional purposes.

8.5 Right to Data Portability

You can request your account information from us in a standard format.

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible after receipt.

mcwws strictly provides services to users aged 21 and above. We do not intentionally collect any information from minors. If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted.

If you believe that a minor is using our platform, please notify our support team immediately.

mcwws may amend this privacy policy in response to service improvements or legal requirements. For any significant changes, we will:

• Post a notice on the website
• Send a message to the registered email address (if the change is significant)
• Note the updated date at the bottom of this page

Continued use of the service after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact our support team. We provide support in both Bengali and English.